PRIVACY POLICY – Team Charlotte Sports. Welcome to Team Charlotte Sports, a web-based, software-as-a-service platform operated by SPay, Inc. d/b/a Team Charlotte Sports (“Team Charlotte Sports,” “we,” “our,” or “us”) for athletes, parents, coaches, team managers, tournament directors, clubs, leagues, and associations. We are committed to protecting your privacy in accordance with the terms of this Privacy Policy. This Privacy Policy explains how we collect, use, share and protect your personal information. It applies to the collection by Team Charlotte Sports of information on our websites, applications, services and tools (collectively, our “Service”). Please remember that we integrate with and provide many of our Services to organizations who have their own privacy practices, which may also govern your data in different ways. This Privacy Policy applies only to our own data practices, and not to the practices of third parties that we do not control. By using our Services, you agree to the terms of this Privacy Policy and our Terms of Service (http://stacksports.com/terms). The affiliated companies of Team Charlotte Sports to whom this Policy applies are listed here.
When you access the Service by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google Ad ID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device.
When you upload photographs to Team Charlotte Sports websites and platforms, those files may contain location information or other metadata. This metadata may be accessible to others if you share content on the Service.
We may use the data collected through cookies, log file, device identifiers, location data, clear gifs and other collection information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.
Third Party Tracking and Online Advertising. We may permit third party ad networks, social media companies, and other third-party services to collect information about browsing behavior from visitors to our Service through cookies, social plug-ins, or other tracking technology. We may permit third party online advertising networks to collect information about your use of our websites over time so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or services. Typically, the information is collected through cookies or similar tracking technologies. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies and how you may opt-out of some of this tracking, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org). Depending on your mobile device, you may not be able to control tracking technologies through settings.
By visiting the Service, whether as a registered user or otherwise, you acknowledge, and agree that you are giving us your consent to track your activities in connection with the Service and your use of the Service through the technologies described above, as well as similar technologies developed in the future, and that we may use such tracking technologies in the emails we send to you. Third parties may themselves set and access their own tracking technologies when you visit our Services and they may have access to information about you and your online activities over time and across different websites or applications when you use the Service. Third parties’ use of such tracking technologies is not in our control and is subject to such thirty parties’ privacy policies.
Depending on the specific Team Charlotte Sports service that you use, we may use your information to: (a) provide the Team Charlotte Sports Services, including responding to your requests or inquiries; providing technical support; (b) send you service-related communications, including announcements and administrative messages;
(c) display certain content, such as content you upload and make available, comments, and game statistics and rankings; (d) better understand how you use the Team Charlotte Sports services so we can improve them; (e)provide you with more personalized user experiences such as delivering advertising based on your activities and interests; (f) create profiles about you, including adding information we obtain from third parties, which may be used for analytics, marketing and advertising, send you emails, newsletters, surveys and information about products, services and promotions offered by Team Charlotte Sports, our partners, and other organizations with which we work; (g) process your entries into sweepstakes, contests or promotions to the extent we offer them; (h) recognize your devices and associate the information with your profile including, using data collected or received from Team Charlotte Sports affiliates, service providers, advertisers, and other third parties, such as your device information, to match mobile advertising and cookie identifiers; (i) matching your devices if you log into the same online service on multiple devices or web browsers or if your devices share similar attributes that support an inference that they are used by the same user or household; (j) using information to match your interests across devices, as well as for analytics, ad serving or reporting, or to improve the services; (ki) identifying you or your device or associated information with you, your device, or your profile whenever you visit a Team Charlotte Sports Service, even if you do so when logged out or without intentionally identifying yourself; (l) provide Services for our tournaments, events, combines and competitions, such as ticketing and payment services, mapping guidance, offers, and player rosters; (m) prevent fraud or other potentially illegal activities and defend our legal rights; (n) protect the safety of our users and others; and (o) enforce our terms of service
Remember, certain of our Services (such as our collegiate recruiting services or photo sharing services or other similar social interaction sites, for example) allow you to connect with others and share information about yourself with other individuals and organizations. Your public-facing profile and information on these Services, including your name, photo, and other personal information, may be available publicly to other members of the Service by default and may be searchable by search engines which may display certain of your information publicly. You may be able to adjust your profile settings to entirely prevent the general public from viewing your profile, though it may remain visible to other users on these services. Also, remember that organizations and other third parties that use Team Charlotte Sports Services may have their own data collection and use policies that Team Charlotte Sports does not control, even in situations where Team Charlotte Sports may access or maintain such data on behalf of the organization. Please review the privacy policies of any third-party organization before sharing your personal information with that organization.
We may also share your personal information with:
We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized, hashed or tagged data with third parties.
Communications preferences: You may update your communication preferences at any time by logging into your account and updating your contact information or changing your account settings. You can also stop receiving promotional email communications from Team Charlotte Sports by clicking on the “unsubscribe link” provided in such communications. You can also stop receiving promotional text messaging from Team Charlotte Sports by following the instructions to stop the delivery of such messages, which may include by replying “STOP” to the received text message. We make commercially reasonable efforts to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). Please note that for certain services (such as collegiate recruiting, for example), coaches and other users may contact you through or outside of the Service and Team Charlotte Sports may not be able to control your preferences for those types of communications.
Certain of our services may allow college coaches to communicate with the athletes on their roster via text message if the college coach sender has their athletes’ consent to do so.
If you have any questions about modifying your account information or changing your communication preferences, you can contact us directly at help@stacksports.com.
Privacy Settings: Subject to your profile and privacy settings on certain profile sharing sites contained in certain of our Services, any information that you make public may be searchable by other Users and may be accessible via API(s) and viewable on search engines. You may be able to restrict some of this public sharing by changing your profile privacy settings on the Service or by limiting the type of data in your profile. Changing your privacy settings will not have any effect on information that was previously shared through the Service. Remember that even if you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information.
Certain information is not searchable or viewable to other Users. This can include: analytics information about your performance on the website, notes you make on your recruiting progress, ratings you give to other Users, your lists of other Users and non-Users, and messages you send and receive.
How long we keep your Information: Following termination or deactivation of your User account, Team Charlotte Sports may retain your profile information for a commercially reasonable time for backup, archival, or audit purposes. Please contact us at help@stacksports.com if you wish to delete your account. In some instances, we may not be able to delete your content but we will inform you of the reason.
Please be aware that we will not be able to delete any content you have shared with others on the Service or with social media sites. Please also be aware that we may be able to delete data that you provided to the Service about yourself or others, but we may not be able to delete data about you that was provided by another user, such as a youth coach, college coach, or tournament director. By way of example, if a youth coach adds an athlete’s information to a team roster or a college coach adds a recruit to the college coach’s list, that information cannot be deleted by the athlete once it has been shared or entered by the coach).
Keeping your information safe: Team Charlotte Sports cares about the security of your information, and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the Service. However, no security system is impenetrable and we cannot guarantee the security of our systems. In the event that any information under our control is compromised as a result of a breach of security, Team Charlotte Sports will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
This Service is governed by and operated in accordance with US law. If you are located outside of the US, you use this Service at your own risk. By using this Service, you acknowledge that the data protection and other laws of other countries, such as the United States, may provide a less comprehensive or protective standard of protection than those in your country, and consent to your Information being collected, processed, and transferred as set forth in this Privacy Policy and US law. We will take steps to ensure that your information receives an appropriate level of protection.
Access to certain account-specific personal information that is collected from our Services and that we maintain may be available to you. For example, if you created a password-protected account within our Service, you can access that account to review certain information you provided. You may also send an e-mail or letter to the following e-mail or street address requesting access to or correction of your personal information. Please include your registration information for such service such as first name, last name and e-mail address in the request. We may ask you to provide additional information for identity verification purposes, or to verify that you are in possession of an applicable email account.
E-mail Administration
SPay, Inc.
c/o Team Charlotte Sports
5360 Legacy Drive
Suite 150
Plano, TX 75034
Telephone: (866) 892-0777
Email: privacy@stacksports.com
If you would like to opt out from our sharing of your personal Information with unaffiliated third parties for the third parties’ direct marketing purposes you may contact our Privacy Policy Coordinator at the above address or privacy@stacksports.com and request that we opt you out of such sharing. We may ask you to provide additional information for identity verification purposes, or to verify that you are in possession of an applicable email account.
If you have signed up to receive our e-mails and prefer not to receive marketing information from this Service, follow the “unsubscribe” instructions provided on any marketing e-mail you receive from us. If you have signed up to receive text messages from us and no longer wish to receive such messages, you may follow the instructions to stop the delivery of such messages, which may include by replying “STOP” to the received text message.
This section addresses legal obligations and rights laid out in the California Consumer Privacy Act (“CCPA”). These obligations and rights apply to businesses doing business in California and to California residents and information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with California consumers or households (“California Information”). The information contained in this section applies to California Information collected and used by Team Charlotte Sports (for the purposes of this section, “we” or “us”). (For a full list of the entities that comprise Team Charlotte Sports, please visit https://stacksports.com/stack-sports-legal-entities.) If you are a California resident and would like to learn more about this information, please review the following paragraphs.
California Information We Collect. Please see Section 1 (above) regarding “INFORMATION WE COLLECT” and Section 2(above) regarding “HOW WE USE COOKIES AND OTHER TRACKING TECHNOLOGY TO COLLECT INFORMATION”.
California Information We Share.
We share these categories of California Information for operational purposes with providers who provide services for us: please see Section 4 (above), “SHARING OF YOUR INFORMATION”.
California Information We “Sell”. The CCPA defines ‘sale’ very broadly. It includes the sharing of California Information in exchange for anything of value. According to this broad definition nearly any information we share may be deemed to be a sale. For information that we share, please see Section 4 (above), “SHARING OF YOUR INFORMATION”.
California Consumers Under 16 Years Old. CCPA has specific rules regarding the use of California Information from consumers under 16 years of age. In particular, consistent with the CCPA, if we have the California Information of a consumer under the age of 16, we will not sell the information unless we receive affirmative permission to do so. If the consumer is between the ages of 13 and 16 years of age, the consumer may provide that permission; if the consumer is under the age of 13, the consumer’s parent or guardian must provide the permission.
Your California Privacy Rights to Request Disclosure of Information We Collect and Share about You. California’s Civil Code section 1798.83 requires certain businesses to respond to requests from California customers asking about the business’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternately, businesses, such as ours, may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the customer has exercised an option to opt-out of such information-sharing. As discussed above in Section 13, if you wish to opt-out of our sharing of your personal Information with third parties for the third parties’ direct marketing purposes, please contact our Privacy Policy Coordinator as described above.
In addition, if you are a California resident, the CCPA grants you the right to request certain information about our practices with respect to California Information. In particular, you can request the following:
You can submit a request to us for the following additional information:
To exercise your CCPA rights with request to this information, contact us at privacy@stacksports.com.
Your Right to Request the Deletion of California Information. Upon your request, we will delete the California Information we have collected about you, except for situations when that information is necessary for us to: provide you with a product or service that you requested; perform a contract we entered into with you; maintain the functionality or security of our systems; comply with or exercise rights provided by the law; or use the information internally in ways that are compatible with the context in which you provided the information to us, or that are reasonably aligned with your expectations based on your relationship with us. To exercise your right to request the deletion of your California Information or to tell us not to sell your California Information, contact us at privacy@stacksports.com. If you exercise any of these rights explained in this section of the Privacy Policy, we will not disadvantage you. These requests are generally free. You will not be denied or charged different prices or rates for goods or services or provided a different level or quality of goods or services. Because the nature of our platform permits and encourages you to share information pertaining to college sports recruiting, deletion of certain information may negate the effectiveness of certain services.
This privacy policy was last modified on August 30, 2021.